Help With Orders and Enquiries
For support, the quickest way to reach us is through the enquiry form on our contact page. Use it for questions about dine-in visits, takeaway orders, delivery areas, catering quotes or special meal requests. If you are planning ahead, include your preferred date, branch or delivery area, the number of people and any timing notes so we can respond properly.
We handle support for customers in Braamfontein, Soweto, Pretoria Central, Midrand and nearby service areas. If your order is for a busy school day, office lunch or weekend function, tell us early enough to allow for prep and routing. That helps us keep things moving, especially on high-traffic days and during load-shedding hours.
Branch Support Across Gauteng
Each branch and service area has its own pace, so support depends on where your meal is going and what kind of order you need. Our team can help with collection times, delivery windows and larger bookings for groups or teams. If you are close to Braamfontein, Newtown or Sandton, we can guide you on the best option for speed and convenience.
- Braamfontein Branch for central Johannesburg orders
- Soweto Branch for local collections and group meals
- Pretoria Central Branch for city and office orders
- Midrand Branch for business lunches and family meals
- Service areas including Randburg, Centurion and Sandton
Catering Support for Work, School and Church Events
Our support team assists with office catering, school catering, church catering and community feeding. If you need meal boxes, wings platters or family bulk orders, we can help match the food to the number of guests and the style of event. For groups, it is best to give us the headcount and a rough serving time so we can plan the kitchen and delivery route.
We also support crew meal drops, birthday packages and corporate lunches. If your event is at a hall, office park, school grounds or church yard, let us know about access points and setup space. That saves time on arrival and helps us avoid delays when security or municipal rules limit where vehicles can stop.
- Event meal boxes for fast serving
- Delivery and setup for larger bookings
- Bulk chicken meals for teams and families
- Flexible support for indoor or outdoor venues
What to Include in Your Support Request
A clear enquiry helps us answer you faster and more accurately. Please include the basics, plus any extra details that matter for your order. If you are planning a function in summer or near the coast, mention that too because hot weather and humidity can affect timing and holding time for food.
- Your name and preferred branch or area
- Date and time for collection, delivery or setup
- Number of guests or meals needed
- Type of order, such as wings platters or family bulk orders
- Any access notes, parking details or gate instructions
If you need a quick answer, keep your message short but complete. A little detail up front can save a lot of back and forth later.
Support for Families, Friends and Regular Customers
Many of our customers order for family nights, weekend gatherings and shared meals with friends. If you are unsure how much to order, our support team can help you choose portions that suit the group without overbuying. We also assist regular customers who use us for office lunches, school events or recurring crew drops.
For repeat bookings, keep your usual serving size and location in your notes. That makes reordering much easier and helps us keep your preferred choices ready. If you have a favourite branch or delivery area, mention it in the form so we can route your request correctly the first time, no fuss.
When You Need Extra Assistance
If your order needs special handling, tell us before the event date. We can advise on setup timing, food volume and the best option for your venue type. This is useful for church halls, business premises, school events and community gatherings where space, electricity or entry control may affect the meal plan.
Our support is practical and direct. We aim to answer clearly, keep your order on track and make sure the food arrives ready for serving. If something changes, send an updated enquiry as soon as possible so we can adjust the plan on our side.